# LogRocket: Major incident: Dashboard instability

**Summary:** LogRocket’s Dashboard experienced instability in a major-impact incident from 2025-11-18 12:19 UTC to 2025-11-18 14:52 UTC, lasting 2 h 33 min. LogRocket attributed it to an upstream CDN provider outage; data collection was not impacted. Error rates improved before the incident was resolved. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-18 12:19 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9ffh9yh4w5l6](https://stspg.io/9ffh9yh4w5l6)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)
- Versions: before (none: first archived) → after incident\_version:54/y3mw17fp3g3c@49ae0b4d302c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Dashboard instability
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-18 12:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-18 14:52 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard
```

**7. Added: Update** (identified) · 2025-11-18 12:19 UTC

```diff
+ An outage from our upstream CDN provider is causing instability for our dashboard. Data collection is not impacted.
```

**8. Added: Update** (monitoring) · 2025-11-18 13:37 UTC

```diff
+ Error rates are improving, we're continuing to monitor stability of the system.
```

**9. Added: Update** (resolved) · 2025-11-18 14:52 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-18 12:19 UTC | Major incident: Dashboard instability (this change) | outage |

All LogRocket changes: [timeline](https://rewindex.com/company/logrocket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3be05a53d03d36 · Markdown: https://rewindex.com/change/i3be05a53d03d36.md · JSON: https://rewindex.com/api/v1/changes/i3be05a53d03d36 · Generated 2026-10-18T00:38:47.597Z