# Airtable: Major incident: Airtable is partially unavailable

**Summary:** Airtable Service was partially unavailable with major impact, degraded performance and increased errors from 2025-10-20 07:25 UTC; the incident was resolved at 2025-10-21 16:51 UTC after 33 h 26 min. Airtable cited an underlying service outage and suspected infrastructure-provider networking issues; availability and latency returned to normal while the provider rolled out mitigations. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-10-20 07:25 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rfgv7f08hfkw](https://stspg.io/rfgv7f08hfkw)
- [Company: Airtable](https://rewindex.com/company/airtable.md)
- Versions: before (none: first archived) → after incident\_version:89/5fjdt23kq98k@bb7a245ff023
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Airtable is partially unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-20 07:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-21 16:51 UTC
```

**6. Added: Affected components**

```diff
+ Airtable Service
```

**7. Added: Update** (investigating) · 2025-10-20 07:25 UTC

```diff
+ Airtable is partially unavailable due to an underlying service outage. Our engineering team is investigating and working to bring the service back to a healthy state.
```

**8. Added: Update** (investigating) · 2025-10-20 08:59 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (identified) · 2025-10-20 09:01 UTC

```diff
+ We have identified the issue with our infrastructure provider and are working with the provider to restore full functionality.
```

**10. Added: Update** (monitoring) · 2025-10-20 11:34 UTC

```diff
+ The underlying issue has been resolved and we are actively monitoring the service recovery.
```

**11. Added: Update** (monitoring) · 2025-10-20 14:35 UTC

```diff
+ Airtable is operational but certain features may experience degraded performance. We are working with our infrastructure provider to address capacity constraints.
```

**12. Added: Update** (investigating) · 2025-10-20 19:02 UTC

```diff
+ Airtable is experiencing a further degradation in performance and increased error rates. We suspect that our infrastructure provider is experiencing a networking issue.
```

**13. Added: Update** (monitoring) · 2025-10-20 20:06 UTC

```diff
+ Airtable's availability and latency have returned to normal. We are no longer observing networking issues with our infrastructure provider. We will continue to monitor for further disruptions as our provider rolls out further mitigations.
```

**14. Added: Update** (monitoring) · 2025-10-21 00:03 UTC

```diff
+ Airtable is operational and functioning within normal boundaries. Our engineering team will continue to monitor our systems, and we will share an update tomorrow morning PDT.
```

**15. Added: Update** (resolved) · 2025-10-21 16:51 UTC

```diff
+ Airtable's systems are back to normal, and this incident is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-20 07:25 UTC | Major incident: Airtable is partially unavailable (this change) | degradation |

All Airtable changes: [timeline](https://rewindex.com/company/airtable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3b80812567920a · Markdown: https://rewindex.com/change/i3b80812567920a.md · JSON: https://rewindex.com/api/v1/changes/i3b80812567920a · Generated 2026-10-18T02:31:44.283Z