# Claude: Major incident: Some users unable to sign up with Apple on the Claude iOS app

> Major incident: Some users unable to sign up with Apple on the Claude iOS app. Detected 2026-11-14 by Rewindex: what changed on Claude’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i3aced44a77b715
Last updated: 2026-11-14T07:13:36Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-14 07:11 UTC · Detected: 2026-11-14 07:13 UTC
- [Source: https://status.claude.com/incidents/ct4c2pwf2xpj](https://status.claude.com/incidents/ct4c2pwf2xpj)
- [Company: Claude](https://rewindex.com/company/claude.md)
- Versions: before (none: first archived) → after incident\_version:6/ct4c2pwf2xpj@42f4eb046d81
- Change 1 of 2 for this incident

Incident page (full timeline): [Some users unable to sign up with Apple on the Claude iOS app](https://rewindex.com/company/claude/incidents/ct4c2pwf2xpj.md)
## What changed

**1. Added: Title**

```diff
+ Some users unable to sign up with Apple on the Claude iOS app
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-14 07:11 UTC
```

**5. Added: Affected components**

```diff
+ claude.ai
```

**6. Added: Update** (investigating) · 2026-11-14 07:11 UTC

```diff
+ We are investigating an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide an update as soon as possible.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-14 07:11 UTC | Major incident: Some users unable to sign up with Apple on the Claude iOS app (this change) | outage |
| 2026-11-14 20:13 UTC | [Incident updated: Some users unable to sign up with Apple on the Claude iOS app](https://rewindex.com/change/r9867096fde90c4.md) |  |

Next: [change](https://rewindex.com/change/r9867096fde90c4.md) · All Claude changes: [timeline](https://rewindex.com/company/claude/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Some users unable to sign up with Apple on the Claude iOS app on Claude’s status page, changed 2026-11-14 07:11 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i3aced44a77b715
- Citation: Claude, “Major incident: Some users unable to sign up with Apple on the Claude iOS app” (2026-11-14 07:11 UTC). Archived by Rewindex: https://rewindex.com/change/i3aced44a77b715 (CC BY 4.0).
- Markdown link: `[Claude: Major incident: Some users unable to sign up with Apple on the Claude iOS app (2026-11-14)](https://rewindex.com/change/i3aced44a77b715)`


---
Canonical: https://rewindex.com/change/i3aced44a77b715 · Markdown: https://rewindex.com/change/i3aced44a77b715.md · JSON: https://rewindex.com/api/v1/changes/i3aced44a77b715 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:21:13.863Z