# Jasper: Major incident: Application outage

> Major incident: Application outage. Detected 2026-11-04 by Rewindex: what changed on Jasper’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i3ac754f6a85b48
Last updated: 2026-11-04T08:23:00Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-11 15:22 UTC · Detected: 2026-11-04 08:23 UTC
- [Source: https://status.jasper.ai/4874319f-e746-49fa-87b8-112972a00b9e](https://status.jasper.ai/4874319f-e746-49fa-87b8-112972a00b9e)
- [Company: Jasper](https://rewindex.com/company/jasper.md)
- Versions: before (none: first archived) → after incident\_version:24/4874319f-e746-49fa-87b8-112972a00b9e@51385cc08811
- Change 1 of 1 for this incident

Incident page (full timeline): [Application outage](https://rewindex.com/company/jasper/incidents/4874319f-e746-49fa-87b8-112972a00b9e.md)
## What changed

**1. Added: Title**

```diff
+ Application outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-11 15:22 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-11 15:22 UTC
```

**6. Added: Update** (resolved) · 2026-03-11 15:22 UTC

```diff
+ <p><small>Mar 11, 15:22 UTC</small><br><strong>Resolved</strong> - The issue is now resolved. </p><p><small>Mar 11, 15:22 UTC</small><br><strong>Identified</strong> - On March 10, 2026, from approximately 11:38 UTC to 13:31 UTC, the service experienced a complete outage caused by a deployment issue that left zero application pods available to serve traffic. During this period, requests to the service failed until availability was restored. Service was fully restored at 13:31 UTC, and traffic resumed normally. We are reviewing the deployment failure and follow-up safeguards to </p>
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-11 15:22 UTC | Major incident: Application outage (this change) | outage |

All Jasper changes: [timeline](https://rewindex.com/company/jasper/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Application outage on Jasper’s status page, changed 2026-03-11 15:22 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i3ac754f6a85b48
- Citation: Jasper, “Major incident: Application outage” (2026-03-11 15:22 UTC). Archived by Rewindex: https://rewindex.com/change/i3ac754f6a85b48 (CC BY 4.0).
- Markdown link: `[Jasper: Major incident: Application outage (2026-03-11)](https://rewindex.com/change/i3ac754f6a85b48)`


---
Canonical: https://rewindex.com/change/i3ac754f6a85b48 · Markdown: https://rewindex.com/change/i3ac754f6a85b48.md · JSON: https://rewindex.com/api/v1/changes/i3ac754f6a85b48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:22.935Z