# Bandwidth: Major incident: Non-North American Address Validation Incident

> Major incident: Non-North American Address Validation Incident. Detected 2026-11-02 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i3a5a206301bd48
Last updated: 2026-11-02T19:53:46Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-02 19:49 UTC · Detected: 2026-11-02 19:53 UTC
- [Source: https://status.bandwidth.com/incidents/j52jv7dkqrqf](https://status.bandwidth.com/incidents/j52jv7dkqrqf)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before (none: first archived) → after incident\_version:690/j52jv7dkqrqf@99fed7b5a9b5
- Change 1 of 4 for this incident

Incident page (full timeline): [Non-North American Address Validation Incident](https://rewindex.com/company/bandwidth/incidents/j52jv7dkqrqf.md)
## What changed

**1. Added: Title**

```diff
+ Non-North American Address Validation Incident
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-02 19:49 UTC
```

**5. Added: Affected components**

```diff
+ Bandwidth App, Bandwidth International - fka Voxbone
```

**6. Added: Update** (investigating) · 2026-11-02 19:49 UTC

```diff
+ Bandwidth teams are investigating an incident impacting the ability to validate non-North American addresses. These address validation requests may not complete as expected.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 19:49 UTC | Major incident: Non-North American Address Validation Incident (this change) | outage |
| 2026-11-02 21:13 UTC | [Incident updated: Non-North American Emergency Address Validation Incident](https://rewindex.com/change/rb1bff87949d872.md) | Normal progress |
| 2026-11-03 03:53 UTC | [Incident updated: Non-North American Emergency Address Validation Incident](https://rewindex.com/change/rba26a2093d26cf.md) | Normal progress |
| 2026-11-03 13:23 UTC | [Incident updated: Non-North American Emergency Address Validation Incident](https://rewindex.com/change/r417fc50603d076.md) | Normal progress |

Next: [change](https://rewindex.com/change/rb1bff87949d872.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Non-North American Address Validation Incident on Bandwidth’s status page, changed 2026-11-02 19:49 UTC (change 1 of 4).

- Canonical URL: https://rewindex.com/change/i3a5a206301bd48
- Citation: Bandwidth, “Major incident: Non-North American Address Validation Incident” (2026-11-02 19:49 UTC). Archived by Rewindex: https://rewindex.com/change/i3a5a206301bd48 (CC BY 4.0).
- Markdown link: `[Bandwidth: Major incident: Non-North American Address Validation Incident (2026-11-02)](https://rewindex.com/change/i3a5a206301bd48)`


---
Canonical: https://rewindex.com/change/i3a5a206301bd48 · Markdown: https://rewindex.com/change/i3a5a206301bd48.md · JSON: https://rewindex.com/api/v1/changes/i3a5a206301bd48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:09.475Z