# GitLab: Critical incident: GitLab CI/CD jobs not running

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-09-23 01:36 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68d1f9af507bb80529f3a6d6](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68d1f9af507bb80529f3a6d6)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/68d1f9af507bb80529f3a6d6@74e36463b3e6
- Change 1 of 1 for this incident

Incident page (full timeline): [GitLab CI/CD jobs not running](https://rewindex.com/company/gitlab/incidents/68d1f9af507bb80529f3a6d6.md)
## What changed

**1. Added: Title**

```diff
+ GitLab CI/CD jobs not running
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-23 01:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-23 04:37 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD, CI/CD - Hosted runners for GitLab community contributions, CI/CD - Hosted runners on Linux, CI/CD - Hosted runners on macOS, CI/CD - Hosted runners on Windows, CI/CD - Self-managed runners
```

**7. Added: Update** (investigating) · 2025-09-23 01:36 UTC

```diff
+ Our team has identified a problem that is preventing CI jobs from being executed. We are working to fix the problem, and will update in the next 30 minutes. More details here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592.
```

**8. Added: Update** (identified) · 2025-09-23 02:08 UTC

```diff
+ We have identified the issue and are working to resolve it now. There will be an update in the next 30 minutes. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.
```

**9. Added: Update** (identified) · 2025-09-23 02:29 UTC

```diff
+ The configuration change to address the problem is in progress, and our team is monitoring the deployment. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.
```

**10. Added: Update** (monitoring) · 2025-09-23 02:43 UTC

```diff
+ The change has been deployed and CI Jobs have started to recover. The team is continuing to monitor the improvement. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.
```

**11. Added: Update** (resolved) · 2025-09-23 04:37 UTC

```diff
+ Our monitoring shows that CI job functionality has fully recovered. See gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-23 01:36 UTC | Critical incident: GitLab CI/CD jobs not running (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3a030f851f5e47 · Markdown: https://rewindex.com/change/i3a030f851f5e47.md · JSON: https://rewindex.com/api/v1/changes/i3a030f851f5e47 · Generated 2026-10-18T11:25:20.529Z