# Red Hat (incl. Quay.io): Critical incident: Support Cases Access.redhat.com Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-06-12 08:56 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/45tsk05g9r0r](https://stspg.io/45tsk05g9r0r)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/r504f78s57r3@f72ea8a3caaa
- Change 1 of 1 for this incident

Incident page (full timeline): [Support Cases Access.redhat.com Outage](https://rewindex.com/company/red-hat/incidents/r504f78s57r3.md)
## What changed

**1. Added: Title**

```diff
+ Support Cases Access.redhat.com Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-12 08:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-12 08:57 UTC
```

**6. Added: Affected components**

```diff
+ access.redhat.com - Support Cases, Support Cases
```

**7. Added: Update** (investigating) · 2026-06-12 08:56 UTC

```diff
+ An outage has been detected on access.redhat.com the homepage. This outage currently impacts knowledge base and solutions on access.redhat.com. We are currently working to restore functionality.
```

**8. Added: Update** (resolved) · 2026-06-12 08:57 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-12 08:56 UTC | Critical incident: Support Cases Access.redhat.com Outage (this change) | critical |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i398d01b1d312fd · Markdown: https://rewindex.com/change/i398d01b1d312fd.md · JSON: https://rewindex.com/api/v1/changes/i398d01b1d312fd · Generated 2026-10-20T00:17:20.408Z