# Zapier: Major incident: Connection errors affecting Salesforce Pardot Zaps

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-23 10:50 UTC · Detected: 2026-10-23 11:03 UTC
- [Source: https://status.zapier.com/incidents/01M5M64DQSY4FAAKQFF6K8CBX1](https://status.zapier.com/incidents/01M5M64DQSY4FAAKQFF6K8CBX1)
- [Company: Zapier](https://rewindex.com/company/zapier.md)
- Versions: before (none: first archived) → after incident\_version:62/01M5M64DQSY4FAAKQFF6K8CBX1@c3343b3fc45f
- Change 1 of 4 for this incident

Incident page (full timeline): [Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/company/zapier/incidents/01M5M64DQSY4FAAKQFF6K8CBX1.md)
## What changed

**1. Added: Title**

```diff
+ Connection errors affecting Salesforce Pardot Zaps
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-23 10:50 UTC
```

**5. Added: Update** (investigating) · 2026-10-23 10:50 UTC

```diff
+ Some customers using the Salesforce Pardot integration are experiencing connection errors that prevent their Zaps from running. Other Pardot connections continue to run normally. We are investigating the ongoing errors and checking recovery of affected connections and delayed Zap runs. If you need any assistance in the meantime, please contact our support team here "here": https://zapier.com/app/get-help.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 10:50 UTC | Major incident: Connection errors affecting Salesforce Pardot Zaps (this change) | outage |
| 2026-10-23 12:13 UTC | [Incident updated: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/r0eb8128c8ce48f.md) | Normal progress |
| 2026-10-23 16:23 UTC | [Incident updated: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/rcc30c217311ceb.md) | Normal progress |
| 2026-10-23 22:23 UTC | [Incident updated: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/r0d58725c371ec6.md) | Normal progress |

Next: [change](https://rewindex.com/change/r0eb8128c8ce48f.md) · All Zapier changes: [timeline](https://rewindex.com/company/zapier/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3902c22cbf1517 · Markdown: https://rewindex.com/change/i3902c22cbf1517.md · JSON: https://rewindex.com/api/v1/changes/i3902c22cbf1517 · Generated 2026-10-24T11:03:21.633Z