# Zendesk: Major incident: Support Search errors pod 27

> Major incident: Support Search errors pod 27. Detected 2026-10-22 by Rewindex: what changed on Zendesk’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i37cab604e26ee3
Last updated: 2026-10-22T16:43:01Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-22 16:35 UTC · Detected: 2026-10-22 16:43 UTC
- [Source: https://status.zendesk.com/incidents/10467](https://status.zendesk.com/incidents/10467)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)
- Versions: before (none: first archived) → after incident\_version:332/10467@25f14733cec1
- Change 1 of 2 for this incident

Incident page (full timeline): [Support Search errors pod 27](https://rewindex.com/company/zendesk/incidents/10467.md)
## What changed

**1. Added: Title**

```diff
+ Support Search errors pod 27
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-22 16:35 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 16:35 UTC | Major incident: Support Search errors pod 27 (this change) | outage |
| 2026-10-22 17:13 UTC | [Incident updated: Support Search errors pod 27](https://rewindex.com/change/r88aead480ae9d1.md) | Normal progress |

Next: [change](https://rewindex.com/change/r88aead480ae9d1.md) · All Zendesk changes: [timeline](https://rewindex.com/company/zendesk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Support Search errors pod 27 on Zendesk’s status page, changed 2026-10-22 16:35 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i37cab604e26ee3
- Citation: Zendesk, “Major incident: Support Search errors pod 27” (2026-10-22 16:35 UTC). Archived by Rewindex: https://rewindex.com/change/i37cab604e26ee3 (CC BY 4.0).
- Markdown link: `[Zendesk: Major incident: Support Search errors pod 27 (2026-10-22)](https://rewindex.com/change/i37cab604e26ee3)`


---
Canonical: https://rewindex.com/change/i37cab604e26ee3 · Markdown: https://rewindex.com/change/i37cab604e26ee3.md · JSON: https://rewindex.com/api/v1/changes/i37cab604e26ee3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:18:59.014Z