# Grammarly: Major incident: Some agents may be unavailable or work intermittently

**Summary:** Grammarly reported a major outage affecting Superhuman Go & Agents: Gmail, Outlook, Salesforce, and Jira agents could be unavailable or intermittent in Grammarly, Superhuman, and Coda. It started at 2026-02-06 15:02 UTC and was resolved at 2026-02-06 15:49 UTC, lasting 46 min; the vendor said functionality should be restored. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-06 15:02 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qsy6zbprv5kk](https://stspg.io/qsy6zbprv5kk)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/rrk3v0g72wmf@5b05d75b0fe1
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some agents may be unavailable or work intermittently
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-06 15:02 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-06 15:49 UTC
```

**6. Added: Affected components**

```diff
+ Superhuman Go & Agents
```

**7. Added: Update** (identified) · 2026-02-06 15:02 UTC

```diff
+ We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.
```

**8. Added: Update** (resolved) · 2026-02-06 15:49 UTC

```diff
+ This issue has been resolved, and the functionality should be restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-06 15:02 UTC | Major incident: Some agents may be unavailable or work intermittently (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3650cec0df19f2 · Markdown: https://rewindex.com/change/i3650cec0df19f2.md · JSON: https://rewindex.com/api/v1/changes/i3650cec0df19f2 · Generated 2026-10-18T01:30:08.141Z