# Red Hat (incl. Quay.io): Major incident: Quay.io Push/Pull Degraded

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-04-21 22:50 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/3hmzxvcjvndl](https://stspg.io/3hmzxvcjvndl)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/rgf6sx9lcjyd@2655a32119d4
- Change 1 of 1 for this incident

Incident page (full timeline): [Quay.io Push/Pull Degraded](https://rewindex.com/company/red-hat/incidents/rgf6sx9lcjyd.md)
## What changed

**1. Added: Title**

```diff
+ Quay.io Push/Pull Degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ postmortem
```

**4. Added: Start time**

```diff
+ 2026-04-21 22:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-22 00:09 UTC
```

**6. Added: Affected components**

```diff
+ API, Quay.io - API
```

**7. Added: Update** (investigating) · 2026-04-21 22:50 UTC

```diff
+ We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.
```

**8. Added: Update** (identified) · 2026-04-21 22:55 UTC

```diff
+ Pull API is working again. We are actively working on bringing push API back online.
```

**9. Added: Update** (resolved) · 2026-04-22 00:09 UTC

```diff
+ Pull and Push APIs are fully up again. Service is working as expected.
```

**10. Added: Update** (postmortem) · 2026-05-15 17:18 UTC

```diff
+ On April 21, a routine production deployment included a dependency upgrade that exposed a latent incompatibility, causing Quay.io application pods to crash on startup. Image pulls and pushes were fully unavailable for approximately 12 minutes before the team failed over to a secondary region, restoring pulls. Pushes remained unavailable for approximately 70 additional minutes while the deployment was reverted and traffic was incrementally shifted back to the primary region. We are enabling staging parity for all runtime features, improving automated rollback mechanisms, and isolating observability subsystems from the critical request path to prevent recurrence.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-21 22:50 UTC | Major incident: Quay.io Push/Pull Degraded (this change) | major |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i342ed2c791e958 · Markdown: https://rewindex.com/change/i342ed2c791e958.md · JSON: https://rewindex.com/api/v1/changes/i342ed2c791e958 · Generated 2026-10-20T00:17:21.870Z