# Telnyx: Major incident: Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-14 13:50 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://status.telnyx.com/incidents/01M2G6GTTBAT8TJNF9C5EGRK8B](https://status.telnyx.com/incidents/01M2G6GTTBAT8TJNF9C5EGRK8B)
- [Company: Telnyx](https://rewindex.com/company/telnyx.md)
- Versions: before (none: first archived) → after incident\_version:705/01M2G6GTTBAT8TJNF9C5EGRK8B@b9249e473fce
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions](https://rewindex.com/company/telnyx/incidents/01M2G6GTTBAT8TJNF9C5EGRK8B.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 13:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-14 15:00 UTC
```

**6. Added: Update** (investigating) · 2026-09-14 14:53 UTC

```diff
+ We are investigating errors from the OpenAI compatible /models and /chat/completions endpoints
```

**7. Added: Update** (monitoring) · 2026-09-14 14:57 UTC

```diff
+ The fix has been deployed and we are monitoring
```

**8. Added: Update** (resolved) · 2026-09-14 15:00 UTC

```diff
+ This is resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 13:50 UTC | Major incident: Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions (this change) | major |

All Telnyx changes: [timeline](https://rewindex.com/company/telnyx/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i330d03f86f7fc4 · Markdown: https://rewindex.com/change/i330d03f86f7fc4.md · JSON: https://rewindex.com/api/v1/changes/i330d03f86f7fc4 · Generated 2026-10-19T21:43:46.771Z