# Stream (GetStream): Major incident: Increased error rate on Chat API

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2021-04-14 06:59 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/95zb71f6p4bg](https://stspg.io/95zb71f6p4bg)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)
- Versions: before (none: first archived) → after incident\_version:704/lnf06kbf5363@03fd7a8f8657
- Change 1 of 1 for this incident

Incident page (full timeline): [Increased error rate on Chat API](https://rewindex.com/company/getstream/incidents/lnf06kbf5363.md)
## What changed

**1. Added: Title**

```diff
+ Increased error rate on Chat API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-04-14 06:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-04-14 05:30 UTC
```

**6. Added: Update** (resolved) · 2021-04-14 05:30 UTC

```diff
+ We experienced higher than normal error rates during a database maintenance on Chat API. The error increased started at 5:24AM and resolved at 5:42AM UTC.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-04-14 06:59 UTC | Major incident: Increased error rate on Chat API (this change) | major |

All Stream (GetStream) changes: [timeline](https://rewindex.com/company/getstream/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i32fe9956d1e909 · Markdown: https://rewindex.com/change/i32fe9956d1e909.md · JSON: https://rewindex.com/api/v1/changes/i32fe9956d1e909 · Generated 2026-10-20T00:01:08.881Z