# Mux: Major incident: Elevated errors in Mux Data dashboard and API

**Summary:** Mux reported a major incident causing elevated errors in the Mux Data dashboard and API from 2026-06-10 14:04 UTC to 2026-06-10 18:58 UTC, lasting 4 h 53 min. A fix was implemented by 16:11 UTC, and the incident was resolved. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-10 14:04 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/16r3wsz6rchv](https://stspg.io/16r3wsz6rchv)
- [Company: Mux](https://rewindex.com/company/mux.md)
- Versions: before (none: first archived) → after incident\_version:197/mzk9hpfmdl29@78d53b52d0e9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated errors in Mux Data dashboard and API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-10 14:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-10 18:58 UTC
```

**6. Added: Affected components**

```diff
+ Mux Dashboard
```

**7. Added: Update** (investigating) · 2026-06-10 14:04 UTC

```diff
+ We are investigating an issue causing an increase in errors in the Mux Data dashboard and API.
```

**8. Added: Update** (identified) · 2026-06-10 15:10 UTC

```diff
+ We have identified the issue and are implementing a fix.
```

**9. Added: Update** (monitoring) · 2026-06-10 16:11 UTC

```diff
+ A fix has been implemented and we are monitoring.
```

**10. Added: Update** (resolved) · 2026-06-10 18:58 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-10 14:04 UTC | Major incident: Elevated errors in Mux Data dashboard and API (this change) | outage |

All Mux changes: [timeline](https://rewindex.com/company/mux/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i310d7803701561 · Markdown: https://rewindex.com/change/i310d7803701561.md · JSON: https://rewindex.com/api/v1/changes/i310d7803701561 · Generated 2026-10-18T02:29:25.806Z