# Bandwidth: Critical incident: Bandwidth Local Market Impairment - 977 - Macomb, IL

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-10-14 05:15 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/3b1rb4b8cj2l](https://stspg.io/3b1rb4b8cj2l)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before (none: first archived) → after incident\_version:690/m72550zmhnd9@8101bf9bf09f
- Change 1 of 1 for this incident

Incident page (full timeline): [Bandwidth Local Market Impairment - 977 - Macomb, IL](https://rewindex.com/company/bandwidth/incidents/m72550zmhnd9.md)
## What changed

**1. Added: Title**

```diff
+ Bandwidth Local Market Impairment - 977 - Macomb, IL
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-14 05:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-14 12:01 UTC
```

**6. Added: Affected components**

```diff
+ 977 - Macomb, IL, US Markets - 977 - Macomb, IL
```

**7. Added: Update** (investigating) · 2026-10-14 05:15 UTC

```diff
+ We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
```

**8. Added: Update** (investigating) · 2026-10-14 07:56 UTC

```diff
+ We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
```

**9. Added: Update** (monitoring) · 2026-10-14 09:49 UTC

```diff
+ We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
```

**10. Added: Update** (resolved) · 2026-10-14 12:01 UTC

```diff
+ Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-14 05:15 UTC | Critical incident: Bandwidth Local Market Impairment - 977 - Macomb, IL (this change) | critical |

All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i30d8a5d215a975 · Markdown: https://rewindex.com/change/i30d8a5d215a975.md · JSON: https://rewindex.com/api/v1/changes/i30d8a5d215a975 · Generated 2026-10-19T23:13:20.436Z