# Contentful: Major incident: Management API Outage (EU)

**Summary:** Contentful reported a major Management API outage in the EU region, with elevated errors affecting Management API traffic. It started at 2026-01-22 12:41 UTC and was resolved at 2026-01-22 13:21 UTC, lasting 40 min; a fix restored normal operation by 12:57 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-22 12:41 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jqhc7p4lbxgn](https://stspg.io/jqhc7p4lbxgn)
- [Company: Contentful](https://rewindex.com/company/contentful.md)
- Versions: before (none: first archived) → after incident\_version:183/cbsnb5hl4nkp@881813956238
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Management API Outage (EU)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-22 12:41 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-22 13:21 UTC
```

**6. Added: Affected components**

```diff
+ Content Delivery API, Content Management API, EU data residency - Content Delivery API, EU data residency - Content Management API
```

**7. Added: Update** (investigating) · 2026-01-22 12:41 UTC

```diff
+ We are seeing elevated errors for Management API traffic in our EU region, we are investigating the issue.
```

**8. Added: Update** (investigating) · 2026-01-22 12:44 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-01-22 12:57 UTC

```diff
+ We have implemented a fix and the Contentful Management API is now operated normally again in the EU region. We are continuing to monitor the situation.
```

**10. Added: Update** (resolved) · 2026-01-22 13:21 UTC

```diff
+ This issue is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-22 12:41 UTC | Major incident: Management API Outage (EU) (this change) | outage |

All Contentful changes: [timeline](https://rewindex.com/company/contentful/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i30be44eafc899a · Markdown: https://rewindex.com/change/i30be44eafc899a.md · JSON: https://rewindex.com/api/v1/changes/i30be44eafc899a · Generated 2026-10-18T02:28:05.993Z