# Cursor: Major incident: Investigating service degradation — Automations, Cloud Agents, Review Agents

**Summary:** Cursor reported a major service degradation in which Automations, Cloud Agents, and Review Agents failed to start. The incident began at 2026-09-02 14:50 UTC and was resolved at 2026-09-02 16:10 UTC, lasting 1 h 20 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-02 14:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/l4g42zhksvxn](https://stspg.io/l4g42zhksvxn)
- [Company: Cursor](https://rewindex.com/company/cursor.md)
- Versions: before (none: first archived) → after incident\_version:11/rl1xj0xgtrqx@dea2f8857931
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating service degradation — Automations, Cloud Agents, Review Agents
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-02 14:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-02 16:10 UTC
```

**6. Added: Affected components**

```diff
+ Automations, Cloud Agents, Review Agents
```

**7. Added: Update** (investigating) · 2026-09-02 14:50 UTC

```diff
+ We are investigating a service degradation affecting Automations, Cloud Agents, and Review Agents where they are failing to start.
```

**8. Added: Update** (resolved) · 2026-09-02 16:10 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-02 14:50 UTC | Major incident: Investigating service degradation — Automations, Cloud Agents, Review Agents (this change) | outage |

All Cursor changes: [timeline](https://rewindex.com/company/cursor/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i2ef6ed5a9ba7a7 · Markdown: https://rewindex.com/change/i2ef6ed5a9ba7a7.md · JSON: https://rewindex.com/api/v1/changes/i2ef6ed5a9ba7a7 · Generated 2026-10-18T03:25:03.837Z