# Airtable: Major incident: Partial unavailability for 0.45% bases

**Summary:** Airtable reported a major backend issue affecting availability of up to 0.45% of bases, starting 2026-04-30 09:01 UTC and resolved at 2026-04-30 11:19 UTC (2 h 18 min). After mitigation, bases were back online by 2026-04-30 10:50 UTC; automations remained disabled until full recovery and were re-enabled by resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-30 09:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/p9zsj5clrkl3](https://stspg.io/p9zsj5clrkl3)
- [Company: Airtable](https://rewindex.com/company/airtable.md)
- Versions: before (none: first archived) → after incident\_version:89/sk5yby378sgd@5aee169dbf92
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial unavailability for 0.45% bases
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-30 09:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-30 11:19 UTC
```

**6. Added: Affected components**

```diff
+ Airtable Service
```

**7. Added: Update** (investigating) · 2026-04-30 09:01 UTC

```diff
+ We detected a backend issue that could impact availability of up to 0.45% of bases
```

**8. Added: Update** (identified) · 2026-04-30 09:35 UTC

```diff
+ We've identified source of problem and are attempting some mitigation actions
```

**9. Added: Update** (identified) · 2026-04-30 10:35 UTC

```diff
+ Mitigation actions have not yet yielded a recovery. We're engaged with a dependency vendor to perform mitigation actions on their side.
```

**10. Added: Update** (monitoring) · 2026-04-30 10:50 UTC

```diff
+ We've mitigated the issue and are seeing recovery. Bases should now be back online. We will continue to monitor. Automations are still disabled until we confirm full recovery
```

**11. Added: Update** (monitoring) · 2026-04-30 11:19 UTC

```diff
+ We have re-enabled automations as well and everything is functional now
```

**12. Added: Update** (resolved) · 2026-04-30 11:19 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-30 09:01 UTC | Major incident: Partial unavailability for 0.45% bases (this change) | outage |

All Airtable changes: [timeline](https://rewindex.com/company/airtable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2ed4577ee8bee4 · Markdown: https://rewindex.com/change/i2ed4577ee8bee4.md · JSON: https://rewindex.com/api/v1/changes/i2ed4577ee8bee4 · Generated 2026-10-18T01:29:29.663Z