# Vercel: Critical incident: Dashboard authentication errors

**Summary:** Vercel reported a critical dashboard authentication incident that made the dashboard inaccessible for some users starting at 2026-07-23 06:47 UTC. A fix was implemented by 2026-07-23 07:08 UTC, and the incident was resolved at 2026-07-23 07:41 UTC after 54 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-23 06:47 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/k5mrp1pc2l00](https://stspg.io/k5mrp1pc2l00)
- [Company: Vercel](https://rewindex.com/company/vercel.md)
- Versions: before (none: first archived) → after incident\_version:215/zxb1gkbxnktp@ef6f4934a998
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Dashboard authentication errors
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-23 06:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-23 07:41 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard, Dashboard - Dashboard
```

**7. Added: Update** (investigating) · 2026-07-23 06:47 UTC

```diff
+ We are investigating an issue causing the dashboard to be inaccessible for some users.
```

**8. Added: Update** (monitoring) · 2026-07-23 07:08 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-07-23 07:41 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-23 06:47 UTC | Critical incident: Dashboard authentication errors (this change) | outage |

All Vercel changes: [timeline](https://rewindex.com/company/vercel/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2e5f14348b3f50 · Markdown: https://rewindex.com/change/i2e5f14348b3f50.md · JSON: https://rewindex.com/api/v1/changes/i2e5f14348b3f50 · Generated 2026-10-18T03:25:03.875Z