# Ashby: Major incident: Delays in generating meeting transcripts

**Summary:** Ashby's AI Notetaker meeting transcript generation was delayed in a major-impact incident starting 2026-03-04 19:59 UTC and resolved at 2026-03-04 20:44 UTC, lasting 44 min. A fix was implemented at 20:31 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-03-04 19:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5dhkrmsj20qk](https://stspg.io/5dhkrmsj20qk)
- [Company: Ashby](https://rewindex.com/company/ashby.md)
- Versions: before (none: first archived) → after incident\_version:224/8jcnt0cstx0d@52b21c7df261
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Delays in generating meeting transcripts
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-04 19:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-04 20:44 UTC
```

**6. Added: Affected components**

```diff
+ AI Notetaker, Ashby Products - AI Notetaker
```

**7. Added: Update** (identified) · 2026-03-04 19:59 UTC

```diff
+ AI Notetaker meeting transcript generation is delayed. We have identified the issue and are working on a fix.
```

**8. Added: Update** (identified) · 2026-03-04 20:22 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**9. Added: Update** (monitoring) · 2026-03-04 20:31 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-03-04 20:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-04 19:59 UTC | Major incident: Delays in generating meeting transcripts (this change) | degradation |

All Ashby changes: [timeline](https://rewindex.com/company/ashby/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i2e44ed9712f1be · Markdown: https://rewindex.com/change/i2e44ed9712f1be.md · JSON: https://rewindex.com/api/v1/changes/i2e44ed9712f1be · Generated 2026-10-18T02:28:15.762Z