# Grammarly: Critical incident: Issues with text checking

**Summary:** Grammarly reported a critical outage affecting Writing Suggestions that prevented users from checking text. It started at 2025-07-10 13:45 UTC and was resolved at 2025-07-10 14:11 UTC, lasting 26 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-07-10 13:45 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/lc1h12r9vwms](https://stspg.io/lc1h12r9vwms)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/3zh0xktfklvs@90a4596c0cd6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues with text checking
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-07-10 13:45 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-07-10 14:11 UTC
```

**6. Added: Affected components**

```diff
+ Writing Suggestions
```

**7. Added: Update** (identified) · 2025-07-10 13:45 UTC

```diff
+ We’re currently working on resolving an issue that is preventing Grammarly from checking text for our users. We’ll provide an update as soon as we can.
```

**8. Added: Update** (resolved) · 2025-07-10 14:11 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-07-10 13:45 UTC | Critical incident: Issues with text checking (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i2e10226f3b44b0 · Markdown: https://rewindex.com/change/i2e10226f3b44b0.md · JSON: https://rewindex.com/api/v1/changes/i2e10226f3b44b0 · Generated 2026-10-18T02:55:14.364Z