# Stability AI: Major incident: Investigating elevated 500s for generation endpoints

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-14 16:33 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://status.stability.ai/incidents/01M2GC86367SMXBZ6R9DJPYPVW](https://status.stability.ai/incidents/01M2GC86367SMXBZ6R9DJPYPVW)
- [Company: Stability AI](https://rewindex.com/company/stability-ai.md)
- Versions: before (none: first archived) → after incident\_version:684/01M2GC86367SMXBZ6R9DJPYPVW@b23ac39450b5
- Change 1 of 1 for this incident

Incident page (full timeline): [Investigating elevated 500s for generation endpoints](https://rewindex.com/company/stability-ai/incidents/01M2GC86367SMXBZ6R9DJPYPVW.md)
## What changed

**1. Added: Title**

```diff
+ Investigating elevated 500s for generation endpoints
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 16:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-14 20:41 UTC
```

**6. Added: Update** (investigating) · 2026-09-14 16:33 UTC

```diff
+ 🚧 We are currently investigating reports of elevated 500s affecting our generation API endpoints. Our engineering team is actively working to identify the root cause. We will provide another update as soon as we have more information. Thank you for your patience.
```

**7. Added: Update** (identified) · 2026-09-14 16:52 UTC

```diff
+ ⚠️ We have identified the cause of the issue affecting the outages in our API Platform, Brand Studio, and Stable Audio suite of products. We are working on a fix and will provide an update shortly.
```

**8. Added: Update** (monitoring) · 2026-09-14 17:55 UTC

```diff
+ ✅ A fix has been implemented for the issue affecting API Platform, Brand Studio, and Stable Audio suite of products, and we are currently monitoring the results to ensure stability. We’ll continue to keep a close eye and provide a final update once we confirm everything is fully operational.
```

**9. Added: Update** (resolved) · 2026-09-14 20:41 UTC

```diff
+ 🟢 This incident has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 16:33 UTC | Major incident: Investigating elevated 500s for generation endpoints (this change) | major |

All Stability AI changes: [timeline](https://rewindex.com/company/stability-ai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2dcd3dd26fa840 · Markdown: https://rewindex.com/change/i2dcd3dd26fa840.md · JSON: https://rewindex.com/api/v1/changes/i2dcd3dd26fa840 · Generated 2026-10-19T21:42:58.747Z