# CockroachDB: Major incident: Serverless intermittent connection failures

**Summary:** CockroachDB Serverless clusters experienced intermittent connection failures in AWS us-east-1, with major impact, starting 2023-08-03 01:12 UTC. The incident lasted 2 h 40 min and was resolved at 2023-08-03 03:53 UTC after engineers deployed a fix. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2023-08-03 01:12 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bp0nrf37htx1](https://stspg.io/bp0nrf37htx1)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)
- Versions: before (none: first archived) → after incident\_version:138/17yk7g7plrss@92681065d98a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Serverless intermittent connection failures
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-08-03 01:12 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-08-03 03:53 UTC
```

**6. Added: Affected components**

```diff
+ AWS - AWS ec2-us-east-1, CockroachDB Basic/Standard, CockroachDB Serverless
```

**7. Added: Update** (investigating) · 2023-08-03 01:12 UTC

```diff
+ Serverless clusters are experiencing intermittent connection failures in the AWS us-east-1 region.
```

**8. Added: Update** (resolved) · 2023-08-03 03:53 UTC

```diff
+ Our engineers have deployed a fix and the issue is now resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-08-03 01:12 UTC | Major incident: Serverless intermittent connection failures (this change) | degradation |

All CockroachDB changes: [timeline](https://rewindex.com/company/cockroachdb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2d342012a20d3c · Markdown: https://rewindex.com/change/i2d342012a20d3c.md · JSON: https://rewindex.com/api/v1/changes/i2d342012a20d3c · Generated 2026-10-18T02:54:39.166Z