# Teleport: Critical incident: Teleport Cloud Signups - Failure to create new Cloud tenant

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2025-09-29 15:14 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/xgt76pd6vcz0](https://stspg.io/xgt76pd6vcz0)
- [Company: Teleport](https://rewindex.com/company/teleport.md)
- Versions: before (none: first archived) → after incident\_version:757/svnvrv83tdw6@f5b5b14dc933
- Change 1 of 1 for this incident

Incident page (full timeline): [Teleport Cloud Signups - Failure to create new Cloud tenant](https://rewindex.com/company/teleport/incidents/svnvrv83tdw6.md)
## What changed

**1. Added: Title**

```diff
+ Teleport Cloud Signups - Failure to create new Cloud tenant
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-29 15:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-29 15:29 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Signups
```

**7. Added: Update** (identified) · 2025-09-29 15:14 UTC

```diff
+ Teleport Cloud Signups rely on Let's Encrypt for Certificate generation. Let's Encrypt is currently experiencing an outage which blocks the creation of new signups. This does not impact existing Teleport Cloud clusters.
```

**8. Added: Update** (resolved) · 2025-09-29 15:29 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-29 15:14 UTC | Critical incident: Teleport Cloud Signups - Failure to create new Cloud tenant (this change) | critical |

All Teleport changes: [timeline](https://rewindex.com/company/teleport/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2bb71e2646ff31 · Markdown: https://rewindex.com/change/i2bb71e2646ff31.md · JSON: https://rewindex.com/api/v1/changes/i2bb71e2646ff31 · Generated 2026-10-19T21:43:15.456Z