# Elastic Cloud: Major incident: Cloud Console Deployment Errors

**Summary:** Elastic Cloud reported a major Cloud Console incident affecting access to create, update, delete and view Elastic Cloud Hosted deployments. It started at 2026-07-15 00:15 UTC; management access was restored at 00:31 UTC, and the incident was resolved at 2026-07-15 01:12 UTC, with a reported duration of 56 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-15 00:15 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/6f0jmtf4t9rg](https://stspg.io/6f0jmtf4t9rg)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/08lsqr8g12rx@c989a9c0a9b5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Cloud Console Deployment Errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-15 00:15 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-15 01:12 UTC
```

**6. Added: Affected components**

```diff
+ Cloud console, Global services - Cloud console
```

**7. Added: Update** (investigating) · 2026-07-15 00:15 UTC

```diff
+ We are investigating errors with our cloud console affecting access to create, update, delete and view Elastic Cloud Hosted deployments. Our team is actively investigating the cause so that they can mitigate and restore the service.
```

**8. Added: Update** (monitoring) · 2026-07-15 00:31 UTC

```diff
+ The ability to manage Elastic Cloud Hosted deployments via the Cloud Console has been restored
```

**9. Added: Update** (resolved) · 2026-07-15 01:12 UTC

```diff
+ This incident has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-15 00:15 UTC | Major incident: Cloud Console Deployment Errors (this change) | outage |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i29ee8c54418954 · Markdown: https://rewindex.com/change/i29ee8c54418954.md · JSON: https://rewindex.com/api/v1/changes/i29ee8c54418954 · Generated 2026-10-18T03:56:18.130Z