# Salesforce: Major incident: Datorama Service Disruption: Platform

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-25 14:19 UTC · Detected: 2026-10-18 05:12 UTC
- [Source: https://status.salesforce.com/incidents/20004451](https://status.salesforce.com/incidents/20004451)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20004451@60349f18fdc2
- Change 1 of 1 for this incident

Incident page (full timeline): [Datorama Service Disruption: Platform](https://rewindex.com/company/salesforce/incidents/20004451.md)
## What changed

**1. Added: Title**

```diff
+ Datorama Service Disruption: Platform
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-25 14:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-25 15:00 UTC
```

**6. Added: Affected components**

```diff
+ 1 instance, Platform
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-25 14:19 UTC | Major incident: Datorama Service Disruption: Platform (this change) | major |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i29b4f746f8e705 · Markdown: https://rewindex.com/change/i29b4f746f8e705.md · JSON: https://rewindex.com/api/v1/changes/i29b4f746f8e705 · Generated 2026-10-18T08:47:47.476Z