# Cursor: Major incident: Investigating service outage - Grok models unavailable

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-23 23:39 UTC · Detected: 2026-10-23 23:43 UTC
- [Source: https://status.cursor.com/incidents/z1rz4fcd48j6](https://status.cursor.com/incidents/z1rz4fcd48j6)
- [Company: Cursor](https://rewindex.com/company/cursor.md)
- Versions: before (none: first archived) → after incident\_version:11/z1rz4fcd48j6@066bc8b70e9b
- Change 1 of 3 for this incident

Incident page (full timeline): [Investigating service outage - Grok models unavailable](https://rewindex.com/company/cursor/incidents/z1rz4fcd48j6.md)
## What changed

**1. Added: Title**

```diff
+ Investigating service outage - Grok models unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-23 23:39 UTC
```

**5. Added: Affected components**

```diff
+ Automations, CLI, Cloud Agents, cursor.com, Grok Bot, IDE
```

**6. Added: Update** (investigating) · 2026-10-23 23:39 UTC

```diff
+ We are investigating a service outage affecting Grok models.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 23:39 UTC | Major incident: Investigating service outage - Grok models unavailable (this change) | major |
| 2026-10-23 23:53 UTC | [Incident updated: Investigating service outage - Grok models unavailable](https://rewindex.com/change/r4151e1e5b2c387.md) |  |
| 2026-10-24 00:23 UTC | [Incident updated: Investigating service outage - Grok models unavailable](https://rewindex.com/change/r55be87bce71bda.md) |  |

Next: [change](https://rewindex.com/change/r4151e1e5b2c387.md) · All Cursor changes: [timeline](https://rewindex.com/company/cursor/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2991cd36d23c22 · Markdown: https://rewindex.com/change/i2991cd36d23c22.md · JSON: https://rewindex.com/api/v1/changes/i2991cd36d23c22 · Generated 2026-10-24T09:17:54.211Z