# Monday.com: Major incident: Investigating connectivity issues across accounts and devices

**Summary:** Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting 2026-07-06 13:24 UTC and resolved at 2026-07-06 15:15 UTC, lasting 1 h 51 min. A fix was implemented by 07-06 13:42 UTC; customers could encounter automation delays during monitoring. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-06 13:24 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/72575sm282nz](https://stspg.io/72575sm282nz)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before (none: first archived) → after incident\_version:109/7wm1fx4glh1x@47f989878057
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating connectivity issues across accounts and devices
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-06 13:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-06 15:15 UTC
```

**6. Added: Affected components**

```diff
+ Platform, US - Platform
```

**7. Added: Update** (investigating) · 2026-07-06 13:24 UTC

```diff
+ We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
```

**8. Added: Update** (monitoring) · 2026-07-06 13:42 UTC

```diff
+ A fix has been implemented and we are monitoring the results. You may encounter delays in automations in the meantime.
```

**9. Added: Update** (resolved) · 2026-07-06 15:15 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-06 13:24 UTC | Major incident: Investigating connectivity issues across accounts and devices (this change) | outage |

All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i27e0762b6cfd56 · Markdown: https://rewindex.com/change/i27e0762b6cfd56.md · JSON: https://rewindex.com/api/v1/changes/i27e0762b6cfd56 · Generated 2026-10-18T00:38:55.139Z