# Grammarly: Major incident: Issues with Superhuman Go not loading or showing error messages

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-20 18:03 UTC · Detected: 2026-10-20 18:13 UTC
- [Source: https://stspg.io/5t77dhlkkts4](https://stspg.io/5t77dhlkkts4)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/ynv44bnnkqrg@235940e187ab
- Change 1 of 2 for this incident

Incident page (full timeline): [Issues with Superhuman Go not loading or showing error messages](https://rewindex.com/company/grammarly/incidents/ynv44bnnkqrg.md)
## What changed

**1. Added: Title**

```diff
+ Issues with Superhuman Go not loading or showing error messages
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-10-20 18:03 UTC
```

**5. Added: Affected components**

```diff
+ Superhuman Go & Agents
```

**6. Added: Update** (identified) · 2026-10-20 18:03 UTC

```diff
+ Superhuman Go may fail to load the conversation or may display an error message. Our engineers are investigating the issue and will provide an update shortly.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 18:03 UTC | Major incident: Issues with Superhuman Go not loading or showing error messages (this change) | major |
| 2026-10-20 20:23 UTC | [Incident updated: Issues with Superhuman Go not loading or showing error messages](https://rewindex.com/change/rc13b9f79c669ad.md) |  |

Next: [change](https://rewindex.com/change/rc13b9f79c669ad.md) · All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i26baf8c22fa08e · Markdown: https://rewindex.com/change/i26baf8c22fa08e.md · JSON: https://rewindex.com/api/v1/changes/i26baf8c22fa08e · Generated 2026-10-21T00:24:37.805Z