# Windsurf: Major incident: Elevated 502 Errors

**Summary:** Windsurf reported a major incident involving elevated 502 errors affecting Cascade and Windsurf Tab, starting 2025-08-05 01:41 UTC and resolved at 2025-08-05 04:57 UTC, lasting 3 h 15 min. A fix was implemented by 08-05 04:18 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-05 01:41 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/htxc0sjhff0k](https://stspg.io/htxc0sjhff0k)
- [Company: Windsurf](https://rewindex.com/company/windsurf.md)
- Versions: before (none: first archived) → after incident\_version:47/cv1jqrc4hdlt@1a7df1aa6321
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated 502 Errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-05 01:41 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-05 04:57 UTC
```

**6. Added: Affected components**

```diff
+ Cascade, Windsurf Tab
```

**7. Added: Update** (investigating) · 2025-08-05 01:41 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2025-08-05 04:18 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-08-05 04:57 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-05 01:41 UTC | Major incident: Elevated 502 Errors (this change) | outage |

All Windsurf changes: [timeline](https://rewindex.com/company/windsurf/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i267f3b875d3c3f · Markdown: https://rewindex.com/change/i267f3b875d3c3f.md · JSON: https://rewindex.com/api/v1/changes/i267f3b875d3c3f · Generated 2026-10-18T02:55:22.576Z