# Doppler: Critical incident: Services responding with 500 Internal Server Error

**Summary:** Doppler’s API (api.doppler.com) and Dashboard (dashboard.doppler.com) returned 500 Internal Server Error responses during a critical outage from 2022-06-21 06:33 UTC to 2022-06-21 07:22 UTC, lasting 49 min. Doppler attributed the issue to a widespread Cloudflare outage and reported implementing a fix before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-06-21 06:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/588p5k082dkn](https://stspg.io/588p5k082dkn)
- [Company: Doppler](https://rewindex.com/company/doppler.md)
- Versions: before (none: first archived) → after incident\_version:308/804k8bvrrw9g@953aa90df91d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Services responding with 500 Internal Server Error
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-06-21 06:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-06-21 07:22 UTC
```

**6. Added: Affected components**

```diff
+ API (api.doppler.com), Dashboard (dashboard.doppler.com)
```

**7. Added: Update** (investigating) · 2022-06-21 06:33 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2022-06-21 06:52 UTC

```diff
+ This issue is due to a widespread Cloudflare outage. https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj
```

**9. Added: Update** (monitoring) · 2022-06-21 07:09 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (monitoring) · 2022-06-21 07:10 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2022-06-21 07:22 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-06-21 06:33 UTC | Critical incident: Services responding with 500 Internal Server Error (this change) | outage |

All Doppler changes: [timeline](https://rewindex.com/company/doppler/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i265b5307ae4c13 · Markdown: https://rewindex.com/change/i265b5307ae4c13.md · JSON: https://rewindex.com/api/v1/changes/i265b5307ae4c13 · Generated 2026-10-18T02:29:26.809Z