# Devin (Cognition): Major incident: Devin unavailable for some users

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-02-12 05:51 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/2k4n9wk5c1hh](https://stspg.io/2k4n9wk5c1hh)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)
- Versions: before (none: first archived) → after incident\_version:676/dsqqny5jwj2b@6187d8d0abe8
- Change 1 of 1 for this incident

Incident page (full timeline): [Devin unavailable for some users](https://rewindex.com/company/devin/incidents/dsqqny5jwj2b.md)
## What changed

**1. Added: Title**

```diff
+ Devin unavailable for some users
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-12 05:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-12 06:25 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Web Client, Cloud Web Client (Enterprise), Enterprise - Web Client (Enterprise), Web Client
```

**7. Added: Update** (identified) · 2026-02-12 05:51 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**8. Added: Update** (monitoring) · 2026-02-12 05:53 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-02-12 06:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-12 05:51 UTC | Major incident: Devin unavailable for some users (this change) | major |

All Devin (Cognition) changes: [timeline](https://rewindex.com/company/devin/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i236a275d8a800b · Markdown: https://rewindex.com/change/i236a275d8a800b.md · JSON: https://rewindex.com/api/v1/changes/i236a275d8a800b · Generated 2026-10-20T00:00:37.218Z