# Telnyx: Major incident: AI Assistants with Data Locality Australia Failing

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-19 14:11 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://status.telnyx.com/incidents/01M0D6R7KZ2XPXM2HQY0B98THX](https://status.telnyx.com/incidents/01M0D6R7KZ2XPXM2HQY0B98THX)
- [Company: Telnyx](https://rewindex.com/company/telnyx.md)
- Versions: before (none: first archived) → after incident\_version:705/01M0D6R7KZ2XPXM2HQY0B98THX@357e77e671f1
- Change 1 of 1 for this incident

Incident page (full timeline): [AI Assistants with Data Locality Australia Failing](https://rewindex.com/company/telnyx/incidents/01M0D6R7KZ2XPXM2HQY0B98THX.md)
## What changed

**1. Added: Title**

```diff
+ AI Assistants with Data Locality Australia Failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-19 14:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-19 15:19 UTC
```

**6. Added: Update** (investigating) · 2026-08-19 14:28 UTC

```diff
+ Investigating issues with Australian AI Assistants
```

**7. Added: Update** (identified) · 2026-08-19 14:53 UTC

```diff
+ We have identified the root cause and are working on a fix
```

**8. Added: Update** (resolved) · 2026-08-19 15:19 UTC

```diff
+ This incident has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-19 14:11 UTC | Major incident: AI Assistants with Data Locality Australia Failing (this change) | major |

All Telnyx changes: [timeline](https://rewindex.com/company/telnyx/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i2251c383a581c9 · Markdown: https://rewindex.com/change/i2251c383a581c9.md · JSON: https://rewindex.com/api/v1/changes/i2251c383a581c9 · Generated 2026-10-19T21:44:38.676Z