# Clay: Critical incident: Clay Login Issue: app.clay.com is down

> Critical incident: Clay Login Issue: app.clay.com is down. Detected 2026-11-04 by Rewindex: what changed on Clay’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i2245c2b6c6d4c7
Last updated: 2026-11-04T17:03:08Z

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-11-04 16:52 UTC · Detected: 2026-11-04 17:03 UTC
- Source: n/a
- [Company: Clay](https://rewindex.com/company/clay.md)
- Versions: before (none: first archived) → after incident\_version:239/72bde2fd-c196-4bb1-94da-8fab3ff91126@bc3083eee2bc
- Change 1 of 3 for this incident

Incident page (full timeline): [Clay Login Issue: app.clay.com is down](https://rewindex.com/company/clay/incidents/72bde2fd-c196-4bb1-94da-8fab3ff91126.md)
## What changed

**1. Added: Title**

```diff
+ Clay Login Issue: app.clay.com is down
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-04 16:52 UTC
```

**5. Added: Update** (investigating) · 2026-11-04 16:59 UTC

```diff
+ Logging into app.clay.com results in a blank error page. Engineers are currently investigating this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 16:52 UTC | Critical incident: Clay Login Issue: app.clay.com is down (this change) | critical |
| 2026-11-04 17:13 UTC | [Incident updated: Clay Login Issue: app.clay.com is down](https://rewindex.com/change/r7d0a13b4ba1f5f.md) |  |
| 2026-11-04 17:43 UTC | [Incident updated: Clay Login Issue: app.clay.com is down](https://rewindex.com/change/rb6a70b0868e429.md) |  |

Next: [change](https://rewindex.com/change/r7d0a13b4ba1f5f.md) · All Clay changes: [timeline](https://rewindex.com/company/clay/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Clay Login Issue: app.clay.com is down on Clay’s status page, changed 2026-11-04 16:52 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/i2245c2b6c6d4c7
- Citation: Clay, “Critical incident: Clay Login Issue: app.clay.com is down” (2026-11-04 16:52 UTC). Archived by Rewindex: https://rewindex.com/change/i2245c2b6c6d4c7 (CC BY 4.0).
- Markdown link: `[Clay: Critical incident: Clay Login Issue: app.clay.com is down (2026-11-04)](https://rewindex.com/change/i2245c2b6c6d4c7)`


---
Canonical: https://rewindex.com/change/i2245c2b6c6d4c7 · Markdown: https://rewindex.com/change/i2245c2b6c6d4c7.md · JSON: https://rewindex.com/api/v1/changes/i2245c2b6c6d4c7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:32:30.157Z