# Wix: Major incident: RESOLVED: Issues adding and managing media to site

**Summary:** Wix reported a major incident affecting adding and managing media files on sites, involving Media - Upload and Upload. It started at 2025-11-03 12:05 UTC and was resolved at 2025-11-03 12:16 UTC, lasting 11 min; Wix identified the issue and reported implementing a fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-03 12:05 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5sdy9v15y992](https://stspg.io/5sdy9v15y992)
- [Company: Wix](https://rewindex.com/company/wix.md)
- Versions: before (none: first archived) → after incident\_version:267/z59y9g4gbfjk@966a06241347
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ RESOLVED: Issues adding and managing media to site
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-03 12:05 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-03 12:16 UTC
```

**6. Added: Affected components**

```diff
+ Media - Upload, Upload
```

**7. Added: Update** (investigating) · 2025-11-03 12:05 UTC

```diff
+ We are currently investigating an issue adding and managing media files to sites.
```

**8. Added: Update** (identified) · 2025-11-03 12:08 UTC

```diff
+ The issue has been identified and a fix is currently being implemented.
```

**9. Added: Update** (resolved) · 2025-11-03 12:16 UTC

```diff
+ The incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-03 12:05 UTC | Major incident: RESOLVED: Issues adding and managing media to site (this change) | outage |

All Wix changes: [timeline](https://rewindex.com/company/wix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1f3e933e78c17e · Markdown: https://rewindex.com/change/i1f3e933e78c17e.md · JSON: https://rewindex.com/api/v1/changes/i1f3e933e78c17e · Generated 2026-10-18T02:55:32.772Z