# OVHcloud: Major incident: [Global][Collaborative Solutions] - Zimbra incident notification

> Major incident: [Global][Collaborative Solutions] - Zimbra incident notification. Detected 2026-11-14 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i1f0977c9434bbd
Last updated: 2026-11-14T00:03:39Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-13 23:57 UTC · Detected: 2026-11-14 00:03 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/645pfxm2b79d](https://web-cloud.status-ovhcloud.com/incidents/645pfxm2b79d)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/645pfxm2b79d@aef687c4b3c4
- Change 1 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/company/ovhcloud/incidents/645pfxm2b79d.md)
## What changed

**1. Added: Title**

```diff
+ [Global][Collaborative Solutions] - Zimbra incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-13 23:57 UTC
```

**5. Added: Affected components**

```diff
+ Collaborative solutions || Zimbra - Delivery email, Collaborative solutions || Zimbra - Operations, Collaborative solutions || Zimbra - Web Access
```

**6. Added: Update** (investigating) · 2026-11-13 23:57 UTC

```diff
+ We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues. Please find the details of this incident below : Start time : 13/11/2026 23:32 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, whether via webmail or an email client, and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 23:57 UTC | Major incident: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification (this change) | major |
| 2026-11-14 04:03 UTC | [Incident updated: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/r38a8402e22e0c9.md) |  |

Next: [change](https://rewindex.com/change/r38a8402e22e0c9.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [Global][Collaborative Solutions] - Zimbra incident notification on OVHcloud’s status page, changed 2026-11-13 23:57 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i1f0977c9434bbd
- Citation: OVHcloud, “Major incident: [Global][Collaborative Solutions] - Zimbra incident notification” (2026-11-13 23:57 UTC). Archived by Rewindex: https://rewindex.com/change/i1f0977c9434bbd (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: GlobalCollaborative Solutions - Zimbra incident notification (2026-11-13)](https://rewindex.com/change/i1f0977c9434bbd)`


---
Canonical: https://rewindex.com/change/i1f0977c9434bbd · Markdown: https://rewindex.com/change/i1f0977c9434bbd.md · JSON: https://rewindex.com/api/v1/changes/i1f0977c9434bbd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:28:09.719Z