# LogRocket: Major incident: LogRocket dashboard degraded performance

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2023-07-20 22:30 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/644g9rpf1rkv](https://stspg.io/644g9rpf1rkv)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)
- Versions: before (none: first archived) → after incident\_version:54/52qpkrjztshj@8dc30934fa3d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ LogRocket dashboard degraded performance
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-07-20 22:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-07-21 00:27 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard, Issues
```

**7. Added: Update** (investigating) · 2023-07-20 22:30 UTC

```diff
+ We are currently investigating degraded performance of the LogRocket dashboard. Data collection is unaffected
```

**8. Added: Update** (identified) · 2023-07-20 23:06 UTC

```diff
+ The issue has been identified and a fix is being implemented. Users may experience missing sourcemap uploads as we resolve the issue.
```

**9. Added: Update** (resolved) · 2023-07-21 00:27 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-07-20 22:30 UTC | Major incident: LogRocket dashboard degraded performance (this change) | degradation |

All LogRocket changes: [timeline](https://rewindex.com/company/logrocket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1efcc7aa872c06 · Markdown: https://rewindex.com/change/i1efcc7aa872c06.md · JSON: https://rewindex.com/api/v1/changes/i1efcc7aa872c06 · Generated 2026-10-18T00:39:22.879Z