# Census: Major incident: Sync Trigger Failure

> Major incident: Sync Trigger Failure. Detected 2026-11-02 by Rewindex: what changed on Census’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i1e82f01bbbf41c
Last updated: 2026-11-02T15:33:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-02 15:28 UTC · Detected: 2026-11-02 15:33 UTC
- [Source: https://status.getcensus.com/incidents/wx55sf598t12](https://status.getcensus.com/incidents/wx55sf598t12)
- [Company: Census](https://rewindex.com/company/census.md)
- Versions: before (none: first archived) → after incident\_version:136/wx55sf598t12@49c1b82d9cb1
- Change 1 of 2 for this incident

Incident page (full timeline): [Sync Trigger Failure](https://rewindex.com/company/census/incidents/wx55sf598t12.md)
## What changed

**1. Added: Title**

```diff
+ Sync Trigger Failure
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-02 15:28 UTC
```

**5. Added: Affected components**

```diff
+ Sync Engine
```

**6. Added: Update** (investigating) · 2026-11-02 15:28 UTC

```diff
+ We have identified an issue preventing the triggering of syncs for some users and are currently investigating.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 15:28 UTC | Major incident: Sync Trigger Failure (this change) | major |
| 2026-11-02 16:23 UTC | [Incident updated: Sync Trigger Failure](https://rewindex.com/change/ra52de7e989563b.md) |  |

Next: [change](https://rewindex.com/change/ra52de7e989563b.md) · All Census changes: [timeline](https://rewindex.com/company/census/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i1e82f01bbbf41c · Markdown: https://rewindex.com/change/i1e82f01bbbf41c.md · JSON: https://rewindex.com/api/v1/changes/i1e82f01bbbf41c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:02:17.645Z