# Teleport: Major incident: Teleport Cloud Signup Failures

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-10-07 18:11 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/x5hmk6v1xclw](https://stspg.io/x5hmk6v1xclw)
- [Company: Teleport](https://rewindex.com/company/teleport.md)
- Versions: before (none: first archived) → after incident\_version:757/7kq8m8ypqq4q@ae470202847d
- Change 1 of 1 for this incident

Incident page (full timeline): [Teleport Cloud Signup Failures](https://rewindex.com/company/teleport/incidents/7kq8m8ypqq4q.md)
## What changed

**1. Added: Title**

```diff
+ Teleport Cloud Signup Failures
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-07 18:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-07 18:42 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Signups
```

**7. Added: Update** (investigating) · 2025-10-07 18:11 UTC

```diff
+ We've identified an issue that is currently preventing new cloud signups.  We are actively investigating.
```

**8. Added: Update** (investigating) · 2025-10-07 18:11 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2025-10-07 18:29 UTC

```diff
+ We've successfully onboarded deployments and are monitoring that the system is fully recovered.
```

**10. Added: Update** (resolved) · 2025-10-07 18:42 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-07 18:11 UTC | Major incident: Teleport Cloud Signup Failures (this change) | major |

All Teleport changes: [timeline](https://rewindex.com/company/teleport/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1e05853f8eb37a · Markdown: https://rewindex.com/change/i1e05853f8eb37a.md · JSON: https://rewindex.com/api/v1/changes/i1e05853f8eb37a · Generated 2026-10-19T22:05:58.989Z