# Fly.io: Major incident: Sprites API Partial Outage

**Summary:** Fly.io reported a major Sprites API partial outage affecting a subset of Sprites users, starting 2026-09-02 23:03 UTC and resolved at 2026-09-03 00:41 UTC, lasting 1 h 37 min. Error rates decreased during monitoring; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-02 23:03 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.flyio.net/incidents/01M1J5TSVGA1QX4GJGW9QA85J7](https://status.flyio.net/incidents/01M1J5TSVGA1QX4GJGW9QA85J7)
- [Company: Fly.io](https://rewindex.com/company/fly-io.md)
- Versions: before (none: first archived) → after incident\_version:186/01M1J5TSVGA1QX4GJGW9QA85J7@33274d13c3a3
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sprites API Partial Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-02 23:03 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-03 00:41 UTC
```

**6. Added: Update** (investigating) · 2026-09-02 23:03 UTC

```diff
+ We're aware of a problem affecting a subset of Sprites users. We are investigating the source of the issue.
```

**7. Added: Update** (monitoring) · 2026-09-02 23:33 UTC

```diff
+ Error rates have decreased. We are continuing to monitor the API health.
```

**8. Added: Update** (resolved) · 2026-09-03 00:41 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-02 23:03 UTC | Major incident: Sprites API Partial Outage (this change) | degradation |

All Fly.io changes: [timeline](https://rewindex.com/company/fly-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1acf435c6ab160 · Markdown: https://rewindex.com/change/i1acf435c6ab160.md · JSON: https://rewindex.com/api/v1/changes/i1acf435c6ab160 · Generated 2026-10-18T01:54:10.258Z