# Typeform: Major incident: Typeform Sign Up - Registration is not available

**Summary:** Typeform reported a major registration outage affecting users trying to sign up, starting at 2024-08-05 13:20 UTC. The incident lasted 30 min and was resolved at 2024-08-05 13:51 UTC after a fix was implemented; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-08-05 13:20 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/59q78rr6sw94](https://stspg.io/59q78rr6sw94)
- [Company: Typeform](https://rewindex.com/company/typeform.md)
- Versions: before (none: first archived) → after incident\_version:264/lm6gj0ptvv6x@3939b2a9c8c0
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Typeform Sign Up - Registration is not available
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-08-05 13:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-08-05 13:51 UTC
```

**6. Added: Affected components**

```diff
+ Account Settings, Admin - Account Settings
```

**7. Added: Update** (identified) · 2024-08-05 13:20 UTC

```diff
+ We have identified some errors impacting our registration service. Users trying to sign up may be impacted. We are working on a resolution with high priority.  Next update in ~30 minutes or as soon as it's available. REF: ZD 784092 | INC-42
```

**8. Added: Update** (resolved) · 2024-08-05 13:51 UTC

```diff
+ We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-08-05 13:20 UTC | Major incident: Typeform Sign Up - Registration is not available (this change) | outage |

All Typeform changes: [timeline](https://rewindex.com/company/typeform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i190bf1a3e63813 · Markdown: https://rewindex.com/change/i190bf1a3e63813.md · JSON: https://rewindex.com/api/v1/changes/i190bf1a3e63813 · Generated 2026-10-18T01:30:02.057Z