# crates.io: Major incident: Broken download links

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2023-07-20 12:17 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/b4bjdx26mys5](https://stspg.io/b4bjdx26mys5)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)
- Versions: before (none: first archived) → after incident\_version:706/qtcxln295f0n@014a84501dc8
- Change 1 of 1 for this incident

Incident page (full timeline): [Broken download links](https://rewindex.com/company/crates-io/incidents/qtcxln295f0n.md)
## What changed

**1. Added: Title**

```diff
+ Broken download links
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-07-20 12:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-07-20 14:15 UTC
```

**6. Added: Affected components**

```diff
+ crates.io
```

**7. Added: Update** (monitoring) · 2023-07-20 12:17 UTC

```diff
+ After a deployment we noticed an elevated number of download requests, that were caused by crates.io generating broken download URLs and cargo retrying those downloads again and again. We have rolled back the deployment to fix the issue in production. The bug is already identified and we are working on a long-term fix.
```

**8. Added: Update** (resolved) · 2023-07-20 14:15 UTC

```diff
+ The bugfix has been merged and deployed to production. We have adjusted our test suite to reduce the chances of this issue appearing again in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-07-20 12:17 UTC | Major incident: Broken download links (this change) | major |

All crates.io changes: [timeline](https://rewindex.com/company/crates-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i18ee0d200c1269 · Markdown: https://rewindex.com/change/i18ee0d200c1269.md · JSON: https://rewindex.com/api/v1/changes/i18ee0d200c1269 · Generated 2026-10-20T00:01:05.348Z