# Contentstack: Critical incident: Contentstack - GCP NA - Content Management API and Web Application Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2024-09-09 09:04 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/hwxdf86szxj2](https://stspg.io/hwxdf86szxj2)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before (none: first archived) → after incident\_version:728/flrhhhj2dn1t@b3514e975f02
- Change 1 of 1 for this incident

Incident page (full timeline): [Contentstack - GCP NA - Content Management API and Web Application Outage](https://rewindex.com/company/contentstack/incidents/flrhhhj2dn1t.md)
## What changed

**1. Added: Title**

```diff
+ Contentstack - GCP NA - Content Management API and Web Application Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-09-09 09:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-09-09 09:18 UTC
```

**6. Added: Affected components**

```diff
+ Content Management API, Google Cloud Platform US Region - Content Management API, Google Cloud Platform US Region - Web Application, Web Application
```

**7. Added: Update** (investigating) · 2024-09-09 09:04 UTC

```diff
+ We are experiencing an outage with our Content Management API and Web Application. The team is working to identify the root cause and fix the issue. All other Services are working as expected. If you have any problems, Contentstack support is available at support@contentstack.com.
```

**8. Added: Update** (monitoring) · 2024-09-09 09:15 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2024-09-09 09:18 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-09-09 09:04 UTC | Critical incident: Contentstack - GCP NA - Content Management API and Web Application Outage (this change) | critical |

All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i178f44343520be · Markdown: https://rewindex.com/change/i178f44343520be.md · JSON: https://rewindex.com/api/v1/changes/i178f44343520be · Generated 2026-10-20T00:48:44.912Z