# Unbounce: Critical incident: App.unbounce.com Currently Not Available

**Summary:** Unbounce reported a critical outage of app.unbounce.com starting at 2025-07-08 23:07 UTC; visitors could see access errors, but live landing pages were unaffected. The app was operational again at 07-08 23:11 UTC, and the incident was resolved at 2025-07-08 23:35 UTC, with a reported duration of 27 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-07-08 23:07 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rjlvcgjcsp8n](https://stspg.io/rjlvcgjcsp8n)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)
- Versions: before (none: first archived) → after incident\_version:265/jtdcsdsy9l2q@27d06b4bda57
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ App.unbounce.com Currently Not Available
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-07-08 23:07 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-07-08 23:35 UTC
```

**6. Added: Affected components**

```diff
+ Web Application (app.unbounce.com)
```

**7. Added: Update** (monitoring) · 2025-07-08 23:07 UTC

```diff
+ We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.
```

**8. Added: Update** (monitoring) · 2025-07-08 23:11 UTC

```diff
+ The app is operational again and we're continuing to monitor the status.
```

**9. Added: Update** (resolved) · 2025-07-08 23:35 UTC

```diff
+ This incident is now resolved. The app is now loading and operating as normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-07-08 23:07 UTC | Critical incident: App.unbounce.com Currently Not Available (this change) | outage |

All Unbounce changes: [timeline](https://rewindex.com/company/unbounce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i15eb1c90adff2d · Markdown: https://rewindex.com/change/i15eb1c90adff2d.md · JSON: https://rewindex.com/api/v1/changes/i15eb1c90adff2d · Generated 2026-10-18T02:55:07.057Z