# Hootsuite: Major incident: Bluesky API issues

**Summary:** Hootsuite reported a major Bluesky outage affecting reauthentication, publishing, and data collection in its Mobile and Web Applications from 2026-04-16 07:53 UTC to 2026-04-17 07:15 UTC, lasting 23 h 21 min. Services were restored; customers with failed posts should reschedule or retry them, and disconnected profiles can now be reconnected. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-16 07:53 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/sm9mnx62rk36](https://stspg.io/sm9mnx62rk36)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)
- Versions: before (none: first archived) → after incident\_version:245/89rmszxqxbt1@1ef7a67b8b72
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Bluesky API issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-16 07:53 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-17 07:15 UTC
```

**6. Added: Affected components**

```diff
+ Hootsuite Mobile Application, Hootsuite Web Application
```

**7. Added: Update** (monitoring) · 2026-04-16 07:53 UTC

```diff
+ Bluesky is currently experiencing service disruptions impacting account reauthentication, publishing, and data collection. As a result, you may encounter errors when attempting to publish posts or reconnect your Bluesky profiles. We are monitoring the situation closely and will provide updates as they become available https://status.bsky.app/ . Please subscribe to receive status updates.
```

**8. Added: Update** (resolved) · 2026-04-17 07:15 UTC

```diff
+ Bluesky services have been fully restored and are now accessible via the Hootsuite dashboard. We have confirmed that publishing and authentication are stable. If you have any failed posts, please reschedule them or manually retry the publication. If your profile appears disconnected, you may now successfully reconnect your social network. Thank you for your patience!
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-16 07:53 UTC | Major incident: Bluesky API issues (this change) | outage |

All Hootsuite changes: [timeline](https://rewindex.com/company/hootsuite/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i14ec38a273fe30 · Markdown: https://rewindex.com/change/i14ec38a273fe30.md · JSON: https://rewindex.com/api/v1/changes/i14ec38a273fe30 · Generated 2026-10-18T00:39:19.782Z