# GitLab: Major incident: Investigating delayed CI job pickup

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-02 11:54 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a980e679dcc14478b612ca8](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a980e679dcc14478b612ca8)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a980e679dcc14478b612ca8@d15b522473e0
- Change 1 of 1 for this incident

Incident page (full timeline): [Investigating delayed CI job pickup](https://rewindex.com/company/gitlab/incidents/6a980e679dcc14478b612ca8.md)
## What changed

**1. Added: Title**

```diff
+ Investigating delayed CI job pickup
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-02 11:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-02 12:43 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD
```

**7. Added: Update** (identified) · 2026-09-02 11:54 UTC

```diff
+ We are investigating an incident affecting GitLab.com CI/CD jobs using instance runners. Some jobs may remain pending longer than expected or may not be picked up by a runner, which can delay pipelines and deployments. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22845
```

**8. Added: Update** (resolved) · 2026-09-02 12:43 UTC

```diff
+ The incident affecting GitLab.com CI/CD jobs using instance runners is now resolved. Some jobs were delayed or remained pending while a manually initiated pg_repack database maintenance operation caused contention on the CI database, affecting runner communication and job pickup. The maintenance operation was terminated and runner metrics recovered. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22845
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-02 11:54 UTC | Major incident: Investigating delayed CI job pickup (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i13eb84388f5ac6 · Markdown: https://rewindex.com/change/i13eb84388f5ac6.md · JSON: https://rewindex.com/api/v1/changes/i13eb84388f5ac6 · Generated 2026-10-18T10:23:43.657Z