# Snowflake: Critical incident: INC20000301

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-10-21 18:26 UTC · Detected: 2026-10-21 18:33 UTC
- [Source: https://stspg.io/1p8djd2f3bkb](https://stspg.io/1p8djd2f3bkb)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before (none: first archived) → after incident\_version:164/bfh045zclk5k@b300c916f6fd
- Change 1 of 9 for this incident

Incident page (full timeline): [INC20000301](https://rewindex.com/company/snowflake/incidents/bfh045zclk5k.md)
## What changed

**1. Added: Title**

```diff
+ INC20000301
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-21 18:26 UTC
```

**5. Added: Affected components**

```diff
+ Applications, AWS - Europe (Ireland) - Applications, AWS - Europe (Ireland) - Databases, Tables, and Views, AWS - Europe (Ireland) - Data Loading and Unloading, Databases, Tables, and Views, Data Loading and Unloading
```

**6. Added: Update** (investigating) · 2026-10-21 18:26 UTC

```diff
+ Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, or ingest files using Snowpipe.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 18:26 UTC | Critical incident: INC20000301 (this change) | critical |
| 2026-10-21 19:03 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rc87e0f374f73d5.md) |  |
| 2026-10-21 19:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r89de14fac2f77f.md) |  |
| 2026-10-21 20:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rffc779cf2bfbbb.md) |  |
| 2026-10-21 20:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r6b4d21aad69d20.md) |  |
| 2026-10-21 21:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r7e9eeb00411c64.md) |  |
| 2026-10-21 21:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r5514c726ffce6d.md) |  |
| 2026-10-21 22:23 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r300f0aef91109d.md) |  |
| 2026-10-21 23:33 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rf74465e2e1f16e.md) |  |

Next: [change](https://rewindex.com/change/rc87e0f374f73d5.md) · All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i12715b2e6426ad · Markdown: https://rewindex.com/change/i12715b2e6426ad.md · JSON: https://rewindex.com/api/v1/changes/i12715b2e6426ad · Generated 2026-10-22T00:30:45.027Z