# Cursor: Major incident: Investigating service degradation — Grok Bot

**Summary:** Grok Bot experienced a major service degradation starting 2026-09-17 12:30 UTC, with degraded performance or bots not responding. The incident was resolved at 2026-09-17 14:34 UTC after 2 h 3 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-17 12:30 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/46vyl26p4fbz](https://stspg.io/46vyl26p4fbz)
- [Company: Cursor](https://rewindex.com/company/cursor.md)
- Versions: before (none: first archived) → after incident\_version:11/lqp75t47dvpm@3074af1613fb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating service degradation — Grok Bot
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-17 12:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-17 14:34 UTC
```

**6. Added: Affected components**

```diff
+ Grok Bot
```

**7. Added: Update** (investigating) · 2026-09-17 12:30 UTC

```diff
+ We are investigating a service degradation affecting Grok Bot. Users may experience degraded performance or bots that don't respond.
```

**8. Added: Update** (resolved) · 2026-09-17 14:34 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-17 12:30 UTC | Major incident: Investigating service degradation — Grok Bot (this change) | degradation |

All Cursor changes: [timeline](https://rewindex.com/company/cursor/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i122968f5bf433d · Markdown: https://rewindex.com/change/i122968f5bf433d.md · JSON: https://rewindex.com/api/v1/changes/i122968f5bf433d · Generated 2026-10-18T00:38:46.889Z