# Coda: Major incident: Offline docs

**Summary:** Coda reported a major doc-connectivity outage from 2024-03-01 18:27 UTC to 2024-03-01 18:48 UTC, lasting 21 min. Docs showed as "Offline" but remained usable in offline mode, with edits saved when docs reconnected. The incident was resolved; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-03-01 18:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/r93t5x3kyp15](https://stspg.io/r93t5x3kyp15)
- [Company: Coda](https://rewindex.com/company/coda.md)
- Versions: before (none: first archived) → after incident\_version:97/tdrxbmq3vbld@3accc010f439
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Offline docs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-03-01 18:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-03-01 18:48 UTC
```

**6. Added: Affected components**

```diff
+ API, Doc List, Docs, Packs, Published Docs
```

**7. Added: Update** (investigating) · 2024-03-01 18:27 UTC

```diff
+ We have identified an issue affecting connectivity to docs within Coda causing docs to show as "Offline" and are working on fixing it as quickly as possible.  Docs will continue to work in the offline mode though and edits will be saved when docs connect again online.
```

**8. Added: Update** (resolved) · 2024-03-01 18:48 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-03-01 18:27 UTC | Major incident: Offline docs (this change) | outage |

All Coda changes: [timeline](https://rewindex.com/company/coda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i119d2b119d6d03 · Markdown: https://rewindex.com/change/i119d2b119d6d03.md · JSON: https://rewindex.com/api/v1/changes/i119d2b119d6d03 · Generated 2026-10-18T01:54:02.160Z