# Jupyter (Anaconda): Major incident: anaconda.org elevated error rates

**Summary:** Anaconda.org experienced elevated error rates affecting its front-end web service, channels and repository services, with major impact. The incident ran from 2025-01-15 13:08 UTC to 2025-01-15 14:35 UTC, lasting 1 h 26 min. Anaconda reported implementing a fix at 14:05 UTC and confirmed successful resolution after monitoring. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-01-15 13:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ghmcn8lkj68s](https://stspg.io/ghmcn8lkj68s)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)
- Versions: before (none: first archived) → after incident\_version:150/3lgbrl2m18st@7c93c9a5270c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ anaconda.org elevated error rates
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-01-15 13:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-01-15 14:35 UTC
```

**6. Added: Affected components**

```diff
+ Anaconda.org - Anaconda.org Front End Web Service, Anaconda.org - Channels, Anaconda.org - Repository Service, Front End Web Service - anaconda.org, Repository Service - conda.anaconda.org
```

**7. Added: Update** (investigating) · 2025-01-15 13:08 UTC

```diff
+ We are aware of elevated error rates for anaconda.org and are investigating the issue.
```

**8. Added: Update** (monitoring) · 2025-01-15 14:05 UTC

```diff
+ We have identified the issue and implemented a fix for it.
```

**9. Added: Update** (resolved) · 2025-01-15 14:35 UTC

```diff
+ Monitoring anaconda.org shows that the issue has been fixed successfully.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-01-15 13:08 UTC | Major incident: anaconda.org elevated error rates (this change) | outage |

All Jupyter (Anaconda) changes: [timeline](https://rewindex.com/company/jupyter-anaconda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i115c6e141d7069 · Markdown: https://rewindex.com/change/i115c6e141d7069.md · JSON: https://rewindex.com/api/v1/changes/i115c6e141d7069 · Generated 2026-10-18T01:37:42.356Z